Amanda Miller (product leader) — Incorruptible calls back to her call-center 'guardian angels' work

Amanda Miller — product leader — publishes a mid-read reflection connecting Incorruptible's spotlight on the power of support teams to an early product effort where she productized a 400-person call-center experience. Customers had literally called those agents 'guardian angels.'

“I'm only half way through and there are so many moments of this book that made me sit up straight and, with my inside voice, scream, "Yesss! Power to the people!!" It reminded me of an early product effort where I productized the experience of a 400-person call center. Ries mentions the power of support teams in relation to an 'incorruptible' business model.” — Amanda Miller on LinkedIn